In the enrollment system admin users can be deleted from the Users page. While deleting a user completely disables that user, making it impossible for them to login or take other actions, the user is not deleted from the database. Deleted users are marked as deleted but their data remains intact. Super Admin users can view, edit and reactivate deleted users.

To Reactivate a Deleted User

When logged in as a Super Admin, there will be an option to view active or deactivated users on the Users page. Switch this to the “Deactivated Users” option and the list of users displayed will switch to show deactivated users.

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Deactivated users can be search and sorted the same as active users. To reactivate a user click on them in the list to open the edit user form. Here there will be a new checkbox displayed “Reactivate User.” Check this box, make any other edits if needed and click save. This user will now be active again and they will be able to login.

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